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Resources > Training Certification Overview

Zscaler Training and Certification

Zscaler offers a comprehensive array of training for our Partners and Customers. Zscaler training is designed to give you the skills to use Zscaler to its fullest extent in order to maximize your Zscaler investment.

How to Purchase Training

Training can only be taken via the use of Training Credits. There are 2 types of Training Credits, Online (ZCES-EDU-CREDIT) and Lab (ZCES-EDU-LABCREDIT). One(1) Online Training Credit grants one(1) user access to ALL Zscaler Online (eLearning) courses for one(1) year. The number of Lab Training Credits required for Instructor-led training classes are listed in the course descriptions below.

To purchase training credits, you may pay via credit card below or contact your Zscaler Sales Representative or Authorized Zscaler Channel Partner. Zscaler Channel Partners should contact their Channel Account Manager.

You will need a passcode in order to register on the training portal. If you have purchased training credits via Purchase Order, you can contact [email protected] to request a passcode. If you have purchased training credits via credit card, you should have received an e-mail from [email protected] with your passcode. You can then proceed to: https://zscaler.myabsorb.com to register for training.

Zscaler
Internet Access

ZCCA-IA

Cloud Administrator Internet Access

ZCCP-IA eLearning

Cloud Professional Internet Access

ZCCP-IA Lab

Cloud Professional Internet Access

Zscaler
Private Access

ZCCA-PA

Cloud Administrator Private Access

ZCCP-PA eLearning

Cloud Professional Private Access

ZCCP-PA Lab

Cloud Professional Private Access

Online

Instructor-led

Zscaler Internet Access (ZIA)

ZCTA-IA TAC

TAC Associate Internet Access

View details

Zscaler Certified TAC Associate - Internet Access (ZCTA-IA)

Online

Who should take this course:

Zscaler Partners and Customers who are responsible for Zscaler Internet Access Troubleshooting and engaging with Zscaler Customer Care (Support). This course is designed for Helpdesk/Support personnel and provides focused training on Troubleshooting ZIA. If you are taking ZCCA-IA it is not necessary to take this course as the content is covered in the ZCCA-IA Troubleshooting modules.


Modules and Topics:

  • Introduction to Zscaler
  • Zscaler Primary Functionalities
  • Zscaler Support Overview
  • Zscaler Support Engagement
  • Zscaler Support Resources
  • Zscaler Troubleshooting Process
  • Zscaler Troubleshooting Problem Localization
  • Zscaler Troubleshooting Problem Isolation
  • Zscaler Troubleshooting Tools
  • Zscaler Troubleshooting Common Issues

Prerequisites:

None

Duration:

3 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

eLearning

Certification:

Successful completion grants the ZCTA-IA Certification. The ZCTA-IA is valid for 2 years.

ZCCA-IA

Cloud Administrator Internet Access

View details

Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA)

Online

Who should take this course:

Zscaler system administrators and anyone else responsible for the setup, configuration, and administration of their organization’s Zscaler Internet Access deployment.


Modules and Topics:

  • Zscaler Internet Access Architecture
  • Admin Portal Overview
  • SSL Inspection
  • Dashboards and Reporting
  • Traffic Forwarding (high level)
  • Authentication (high level)
  • Policy: Fundamentals
  • Policy: Access Control
  • Policy: Security
  • Policy: Mobile
  • Policy: Data Loss Prevention (DLP)
  • Policy: Advanced Concepts
  • Policy: Office 365 and Cloud Application Suite Integration
  • Troubleshooting (includes all content from ZCTA-IA)

Prerequisites:

None

Duration:

9 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Certification:

Successful completion grants the ZCCA-IA Certification. The ZCCA-IA is valid for 2 years.

ZCCP-IA eLearning

Cloud Professional Internet Access

View details

Zscaler Certified Cloud Administrator Internet Access (ZCCA-IA) eLearning

Online

Who should take this course:

Zscaler system administrators desiring a deeper dive into Traffic Forwarding and Authentication and the advanced topics listed below. Anyone who is responsible for deploying or maintaining the Traffic Forwarding and Authentication aspects of a Zscaler Internet Access deployment.


eLearning Modules and Topics:

  • Traffic Forwarding: GRE
  • Traffic Forwarding: IPSec
  • Traffic Forwarding: Zscaler App
  • Traffic Forwarding: Proxy Chaining and Port Forwarding
  • Traffic Forwarding: Virtual ZEN
  • Authentication: Fundamentals
  • Authentication: SAML
  • Authentication: LDAP
  • Authentication: Zscaler Authentication Bridge
  • Authentication: Kerberos
  • Bandwidth Management
  • Nanolog Streaming Service

Prerequisites:

ZCCA-IA

Duration:

13 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

ZCCP-IA Lab

Cloud Professional Internet Access

View details

Zscaler Certified Cloud Administrator Internet Access (ZCCA-IA) Lab

Instructor-led

Who should take this course:

Zscaler system administrators desiring a deeper dive into Traffic Forwarding and Authentication and the advanced topics listed below. Anyone who is responsible for deploying or maintaining the Traffic Forwarding and Authentication aspects of a Zscaler Internet Access deployment.


Lab Modules and Topics:

  • Installation and Configuration of Zscaler App
  • Configuration of IPSec Tunnels from Cisco IOS to Zscaler
  • Configuration of GRE Tunnels from Cisco IOS to Zscaler
  • Configuration of SSL Inspection
  • SAML Authentication using OKTA
  • SAML Authentication using ADFS

Prerequisites:

ZCCP-IA eLearning

Duration:

8 hours

Cost:

3 Lab Training Credits (ZCES-EDU-LABCREDIT)

Delivery format:

Virtual Instructor-Led

Zscaler Certified Cloud Administrator Internet Access (ZCCA-IA)

Online

Who should take this course:

Zscaler system administrators and anyone else responsible for the setup, configuration, and administration of their organization’s Zscaler Internet Access deployment.


Modules and Topics:

  • Zscaler Internet Access Architecture
  • Admin UI Overview
  • Dashboards and Reporting
  • Traffic Forwarding (high level)
  • Authentication (high level)
  • Policy: Fundamentals
  • Policy: Access Control
  • Policy: Security
  • Policy: Mobile
  • Policy: Data Loss Prevention (DLP)
  • Policy: Advanced Concepts
  • Next Generation Firewall
  • Troubleshooting

Prerequisites:

None

Duration:

9 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Certification:

Successful completion grants the ZCCA-IA Certification. The ZCCA-IA is valid for 2 years.

Zscaler Certified Cloud Professional-Internet Access (ZCCP-IA) eLearning

Online

Who should take this course:

Zscaler system administrators desiring a deeper dive into Traffic Forwarding and Authentication and the advanced topics listed below. Anyone who is responsible for deploying or maintaining the Traffic Forwarding and Authentication aspects of a Zscaler Internet Access deployment.


eLearning Modules and Topics:

  • Traffic Forwarding: GRE
  • Traffic Forwarding: IPSec
  • Traffic Forwarding: Zscaler App
  • Traffic Forwarding: PAC Files
  • Traffic Forwarding: Proxy Chaining and Port Forwarding
  • Traffic Forwarding: Virtual ZEN
  • Authentication: Fundamentals
  • Authentication: SAML
  • Authentication: LDAP
  • Authentication: Zscaler Authentication Bridge
  • Authentication: Kerberos
  • Bandwidth Management
  • DNS Security & Optimization
  • Nanolog Streaming Service

Prerequisites:

ZCCA-IA

Duration:

eLearning: 13 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Zscaler Certified Cloud Professional-Internet Access (ZCCP-IA) Lab

Instructor-led

Who should take this course:

Zscaler system administrators desiring a deeper dive into Traffic Forwarding and Authentication and the advanced topics listed below. Anyone who is responsible for deploying or maintaining the Traffic Forwarding and Authentication aspects of a Zscaler Internet Access deployment.


Lab Modules and Topics:

  • Configuring and using PAC files
  • Installation and Configuration of Zscaler App
  • Configuration of IPSec Tunnels from Cisco IOS to Zscaler
  • Configuration of GRE Tunnels from Cisco IOS to Zscaler
  • Configuration of SSL Inspection
  • SAML Authentication using OKTA
  • SAML Authentication using ADFS

Prerequisites:

ZCCP-IA eLearning

Duration:

8 hours

Cost:

3 Lab Training Credits (ZCES-EDU-LABCREDIT)

Delivery format:

Virtual Instructor-Led

Certification:

Successful completion grants the ZCCP-IA Certification. The ZCCP-IA is valid for 2 years.

Zscaler Certified TAC Associate - Internet Access (ZCTA-IA)

Online

Who should take this course:

Zscaler Partners and Customers who are responsible for Zscaler Internet Access Troubleshooting and engaging with Zscaler Customer Care (Support). This course is designed for Helpdesk/Support personnel and provides focused training on Troubleshooting ZIA. If you are taking ZCCA-IA it is not necessary to take this course as the content is covered in the ZCCA-IA Troubleshooting modules.


Modules and Topics:

  • Introduction to Zscaler
  • Zscaler Primary Functionalities
  • Zscaler Support Overview
  • Zscaler Support Engagement
  • Zscaler Support Resources
  • Zscaler Troubleshooting Process
  • Zscaler Troubleshooting Problem Localization
  • Zscaler Troubleshooting Problem Isolation
  • Zscaler Troubleshooting Tools
  • Zscaler Troubleshooting Common Issues

Prerequisites:

None

Duration:

3 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

eLearning

Certification:

Successful completion grants the ZCTA-IA Certification. The ZCTA-IA is valid for 2 years.

Zscaler Private Access (ZPA)

ZCTA-PA TAC

TAC Associate Private Access

View details

Zscaler Certified TAC Associate - Private Access (ZCTA-PA)

Online

Who should take this course:

Zscaler Partners and Customers who are responsible for Zscaler Private Access Troubleshooting and engaging with Zscaler Customer Care (Support). This course is designed for Helpdesk/Support personnel and provides focused training on Troubleshooting ZPA. If you are taking ZCCA-PA it is not necessary to take this course as the content is covered in the ZCCA-PA Troubleshooting modules.


Modules and Topics:

  • Introduction to Zscaler
  • Zscaler Private Access Fundamentals
  • ZPA Browser Access Fundamentals
  • Zscaler Support Overview
  • Zscaler Support Engagement
  • Zscaler Support Resources
  • ZPA Troubleshooting Process
  • ZPA Troubleshooting Problem Localization
  • ZPA Troubleshooting Problem Isolation
  • ZPA Troubleshooting Tools
  • ZPA Troubleshooting Common Issues

Prerequisites:

None

Duration:

3 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Certification:

Successful completion grants the ZCTA-PA Certification. The ZCTA-PA is valid for 2 years.

ZCCA-PA

Cloud Administrator Private Access

View details

Zscaler Certified Cloud Administrator – Private Access (ZCCA-PA)

Online

Who should take this course:

Zscaler system administrators and anyone else responsible for the setup, configuration, and administration of their organization’s Zscaler Private Access deployment.


Modules and Topics:

  • ZPA Fundamentals
  • ZPA Architecture
  • Basic Administration
  • ZEN Connector Installation
  • SAML Overview
  • Z-App Fundamentals
  • Z-App Installation and Administration
  • Z-App User Experience
  • Configuring Application Access
  • Configuring Log Streaming
  • Troubleshooting (includes all content from ZCTA-PA)

Prerequisites:

None

Duration:

8 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Certification:

Successful completion grants the ZCCA-PA Certification. The ZCCA-PA is valid for 2 years.

ZCCP-PA eLearning

Cloud Professional Private Access

View details

Zscaler Certified Cloud Administrator – Private Access (ZCCA-PA) eLearning

Online

Who should take this course:

Zscaler Private Access administrators desiring a deeper dive into ZPA.


eLearning Modules and Topics:

  • Architecture: Security
  • Architecture: Privacy
  • Architecture: Best Practices
  • Architecture: Bring Your Own Encryption
  • Architecture: Connector Deployment
  • Authentication: Okta
  • Authentication: Azure AD
  • Authentication: Administrator SSO
  • Zscaler App: Under the Covers
  • Zscaler App: Advanced Configuration
  • ZPA Browser Access

Prerequisites:

ZCCA-PA

Duration:

13 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

ZCCP-PA Lab

Cloud Professional Private Access

View details

Zscaler Certified Cloud Administrator – Private Access (ZCCA-PA) Lab

Instructor-led

Who should take this course:

Zscaler Private Access administrators desiring a deeper dive into ZPA.


Lab Modules and Topics:

  • Installation and Configuration of Zscaler App
  • Installation and Configuration of on-premise ZPA Connector
  • Configure Authentication using Microsoft Azure AD
  • Installation and Configuration of Azure ZPA Connector
  • Migrate applications to Azure
  • Configure ZPA Browser Access

Prerequisites:

ZCCP-PA eLearning

Duration:

8 hours

Cost:

3 Lab Training Credits (ZCES-EDU-LABCREDIT)

Delivery format:

Interactive eLearning

Certification:

Successful completion of both the eLearning and lab session grants the ZCCP-PA Certification. The ZCCP-PA is valid for 2 years.

Zscaler Certified Cloud Administrator – Private Access (ZCCA-PA)

Online

Who should take this course:

Zscaler system administrators and anyone else responsible for the setup, configuration, and administration of their organization’s Zscaler Private Access deployment.


Modules and Topics:

  • ZPA Fundamentals
  • Basic Administration
  • ZEN Connector Installation
  • SAML Overview
  • Z-App Fundamentals
  • Z-App Installation and Administration
  • Z-App User Experience

Prerequisites:

None

Duration:

8 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Certification:

Successful completion grants the ZCCA-PA Certification. The ZCCA-PA is valid for 2 years.

Zscaler Certified Cloud Professional – Private Access (ZCCP-PA) eLearning

Online

Who should take this course:

Zscaler Private Access administrators desiring a deeper dive into ZPA.


eLearning Modules and Topics:

  • Architecture: Security
  • Architecture: Privacy
  • Architecture: Best Practices
  • Architecture: Bring Your Own Encryption
  • Architecture: Connector Deployment on Azure
  • Authentication: Okta
  • Authentication: Azure AD
  • Authentication: Administrator SSO
  • Zscaler App: Under the Covers
  • Zscaler App: Advanced Configuration
  • ZPA Browser Access

Prerequisites:

ZCCA-PA

Duration:

13 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Zscaler Certified Cloud Professional – Private Access (ZCCP-PA) Lab

Instructor-led

Who should take this course:

Zscaler Private Access administrators desiring a deeper dive into ZPA.


Lab Modules and Topics:

  • Installation and Configuration of Zscaler App
  • Installation and Configuration of on-premise ZPA Connector
  • Configure Authentication using Microsoft Azure AD
  • Installation and Configuration of Azure ZPA Connector
  • Migrate applications to Azure
  • Configure ZPA Browser Access

Prerequisites:

ZCCP-PA eLearning

Duration:

8 hours

Cost:

3 Lab Training Credits (ZCES-EDU-LABCREDIT)

Delivery format:

Interactive eLearning

Certification:

Successful completion of both the eLearning and lab session grants the ZCCP-PA Certification. The ZCCP-PA is valid for 2 years.

Zscaler Certified TAC Associate - Private Access (ZCTA-PA)

Online

Who should take this course:

Zscaler Partners and Customers who are responsible for Zscaler Private Access Troubleshooting and engaging with Zscaler Customer Care (Support). This course is designed for Helpdesk/Support personnel and provides focused training on Troubleshooting ZPA. If you are taking ZCCA-PA it is not necessary to take this course as the content is covered in the ZCCA-PA Troubleshooting modules.


Modules and Topics:

  • Introduction to Zscaler
  • Zscaler Private Access Fundamentals
  • ZPA Browser Access Fundamentals
  • Zscaler Support Overview
  • Zscaler Support Engagement
  • Zscaler Support Resources
  • ZPA Troubleshooting Process
  • ZPA Troubleshooting Problem Localization
  • ZPA Troubleshooting Problem Isolation
  • ZPA Troubleshooting Tools
  • ZPA Troubleshooting Common Issues

Prerequisites:

None

Duration:

3 hours

Cost:

1 Training Credit (ZCES-EDU-CREDIT) — grants 1 user access to ALL eLearning courses for 1 year

Delivery format:

Interactive eLearning

Certification:

Successful completion grants the ZCTA-PA Certification. The ZCTA-PA is valid for 2 years.