zdx
Optimize Your Digital Experiences
Ensure great user experiences across all locations, devices, and apps
Get visibility across devices, networks, and apps—even those not in your control
Detect issues before users complain, and quickly pinpoint root causes using AI
Simplify your monitoring stack with a single end-to-end view
Get instant answers with Copilot
Ask and get answers to all your app, network, and device performance questions
OVERVIEW
Your users and apps are everywhere—ensure flawless digital experiences
BENEFITS
Be the first to know when user experience degrades
Understand the digital experience of your apps and services, from your users’ perspective, no matter where they are, which devices they use, or the networks they rely on.
Leave no user behind
Get global and filtered views of your users and their satisfaction scores.
Get precise, timely alerts
Get alerts via email, IM, and within tools like ServiceNow when anomalies are detected.
See details on every user’s experience
Review each user’s score along with causes of poor experiences using AI.
Rapidly resolve performance issues
Instantly expose root causes using AI to get users back to work faster. Simplify deep dive investigations by asking Copilot for drill downs or additional insights.
Let AI help you with root cause analysis
Quickly isolate root causes in devices, Wi-Fi, security services, networks, or apps.
Level up your entire team
Investigate incidents and conduct drill-downs by simply asking questions in natural language.
Streamline problem resolution workflows
Integrate with ServiceNow or via our API to initiate tickets and assist with triage, analysis, and resolution.
Ensure application performance
Monitor apps from end user devices, and global locations to ensure that your users and customers experience uninterrupted service.
Monitor all apps
Observe secured apps running in your data center or cloud, and SaaS like Microsoft 365. Understand page fetch and DNS times.
Ensure great virtual meetings
Monitor user experiences for every Microsoft Teams, Zoom, and Webex meeting to identify root causes of poor call quality.
Ensure Application SLAs
Monitor critical services and customer-facing websites 24/7 from globally distributed locations hosted by Zscaler.
Get comprehensive network insights
Harness the network visibility you need—even across those you don't control—to support users working from offices and homes.
Detect developing incidents early
Respond to issues related to ISP, DNS, Wi-Fi, applications, and more across your network and beyond, before users complain.
Get network insights by hop
Track packet loss and latency for each hop, and remotely initiate packet captures for deeper network troubleshooting.
Understand the impact of ISPs
See how ISP issues like blackouts, brownouts, and increased latency impact user experience. Visit ISP Insights.
Get detailed device insights
Understand the breadth of devices and software in your organization. Get detailed insights for each device, no matter where it is.
Keep every device within reach
Instantly access device health metrics like CPU, memory, disk I/O and Wi-Fi, active processes, and more for troubleshooting.
Review inventory
Understand the breadth of devices by manufacturer and models, and software by version and deployment.
Get Microsoft device insights
Review crash statistics, and startup times with factors impacting them, across Microsoft devices.
Maximize digital dexterity with global insights
Review the impact of digital experience initiatives on employee productivity. See trends and seek opportunities for optimization.
Review performance trends
Use built-in reports, or craft your own. Combine, correlate, and visualize insights drawn from diverse datasets available to you.
Get insights for regular reviews
Generate slide decks prepared specifically for cross-functional team meetings. Set goals and take action to further optimize digital experiences.
Enable and empower your modern workforce
Hybrid work has increased ticket resolution time by 30%. Detect issues that impact user experience, reduce mean time to resolution, and keep employees productive no matter where they are.
By 2023, 70% of businesses will rely on virtual meetings, according to Metrigy research. Ensure optimal experiences with an integrated view of application, network, and device health as well as the audio, video, and sharing quality of Microsoft Teams, Zoom, and WebEx calls.
73% of IT managers say that zero trust security controls have negatively impacted their network or experience monitoring solutions. Regain end-to-end visibility to operate effectively, optimize performance, and rapidly fix issues impacting end user experience and productivity.
Choose the right Zscaler Digital Experience™ plan for your business
How it works
Getting started with Zscaler Digital Experience
Deploy Zscaler Client Connector if you haven’t already
Enable ZDX for all or select user groups
Select private and cloud-based applications to monitor and configure probes
Review user experience insights
Protect and empower your business with the Zscaler Zero Trust Exchange
Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows your employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy enforcement.
Vorteile der Zero Trust Exchange für Ihr Unternehmen
Eine zentrale Plattform zur Sicherung, Vereinfachung und Transformation Ihres Unternehmens
01 Geschäftsanalysen
Wichtige Daten zur Optimierung von Risiken, IT und Geschäftsentwicklung
02 Schutz vor Cyberbedrohungen
Ein ganzheitliches Konzept zum Schutz von Usern, Workloads und Geräten
03 Datenschutz
Lückenlose TLS/SSL-Überprüfung für durchgehenden Datenschutz auf der gesamten SSE-Plattform
04 Zero Trust Networking
User werden durch ZTNA mit Anwendungen statt mit Netzwerken verbunden, um laterale Bewegungen zu verhindern
Detecting and remediating network performance issues at speed and scale
“We can pinpoint the root cause 95% of the time.”
—Ed DeGrange, Director, Cybersecurity Operations and Programs, Ciena
Gaining unparalleled visibility into user experiences
“The best data insights for our end users.”
—John Dawes, IT Director, Enterprise Architecture, Reckitt Benckiser
Empowering helpdesk teams to resolve network performance issues
“Helpdesk teams resolve user issues easily.”
—Ballard Mattingly, Principal Cybersecurity Engineer, Liberty Mutual Insurance
Capitalizing on a global talent pool using Zscaler to power true work-from-anywhere
"Our mean time to resolve (MTTR) has improved 62% [with ZDX], helping us scale ... while also improving colleague and CSR experiences."
—Peeyush Patel, CIO and CISO, Careem
Learn and explore resources
Take the next step
Experience fast, secure, and reliable access to the internet, SaaS, and private apps with a custom demo.
